Our online grievance redressal system ensures every complaint is received, reviewed, investigated, and resolved in a transparent and time-bound manner.
Submit Online Complaint
Fill out the online grievance form with complete details and supporting information. Once submitted, your complaint is securely recorded.
Complaint Reviewed
The Grievance Cell reviews your complaint, verifies the information, and assigns it to the appropriate committee for further action.
Committee Investigation
The designated committee investigates the issue, gathers relevant facts, and communicates with concerned departments if required.
Resolution Communicated
After completing the investigation, the final decision and resolution are communicated to the complainant through the registered contact details.
Please read the following guidelines carefully before submitting your grievance. These instructions help ensure your complaint is processed efficiently and fairly.
All grievances submitted through the online grievance portal are treated with strict confidentiality. Information shared by the complainant will only be accessed by the authorized Grievance Redressal Committee and will not be disclosed to unauthorized individuals unless required by law or institutional policy.
If your complaint requires supporting evidence, please upload relevant documents such as application copies, fee receipts, screenshots, photographs, letters, or any other proof while filling out the Google Form. Ensure that uploaded files are clear and readable.
Most grievances are reviewed and resolved within 7–15 working days after submission. Complex cases requiring detailed investigation or involvement of multiple departments may take additional time. You will be informed once the resolution process is completed.
Anonymous complaints are generally not processed because they cannot be verified or followed up effectively. However, complaints containing substantial evidence or involving serious institutional concerns may still be considered at the discretion of the Grievance Redressal Committee.
Ans. All enrolled students.
2Q. Can I upload documents?
Ans. Yes. The Google Form allows file uploads.
3Q. Will my identity remain confidential?
Ans. Yes.
4Q. Can I track my complaint?
Ans. You will receive confirmation after submission.